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Cincy Reporter

Friday, November 8, 2024

Help available for those struggling with water bill payments

Water315

City of Blue Ash recently issued the following announcement.

Help is available to those struggling to pay water bills in Blue Ash and Greater Cincinnati.

Greater Cincinnati Water Works (GCWW) returns to the pre-pandemic practice of water utility shutoffs for delinquent accounts and late fees for past-due balances on April 4. Help is available to assist customers with outstanding balances.

Customers can set up interest-free payment plans through GCWW’s PromisePay portal GCWW.promise-pay.com as well as apply/qualify for pandemic financial relief assistance through available funds - 513relief.org or Assistance.myGCWW.org.  You can also call 513-591-7700 for more information. 

Customers with past due bills who are eligible for shutoff will receive direct communications notifying them of the options available to avoid shutoff.

Original source can be found here.

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